2 min read
In episode 376 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Stacia Andersen, chief customer officer at PetSmart. In the...
Customer
5 min read
Most CPG founders are so focused on acquiring new customers that they don’t spend enough time and energy retaining their...
4 min read
At the height of the COVID-19 pandemic, it seemed as if the demise of physical retail was imminent. With stores...
4 min read
To stay ahead of e-commerce competition, retailers must provide a convenient and engaging shopping experience.As e-commerce continues to evolve rapidly...
5 min read
In an industry known for its intense competition. Personalization of a shopping experience can drive a 40% larger basket (transaction...
